The COVID Rent Relief Program will provide eligible households with a one-time rental subsidy that will be sent directly to the household’s landlord. Applicants will not need to repay this assistance. The Covid Rent Relief Program is not first come, first served. Applications will be accepted throughout the two-week application period. HCR will prioritize eligible households with “greatest economic and social need” accounting for income, rent burden, percent of income lost and risk of homelessness.
The rental assistance payment will cover the difference between the household’s rent burden on March 1, 2020 and the increase in rent burden for the months the households is applying for assistance. Households can apply for up to four months in rental assistance.
Eligible households must meet the following criteria:
- Before March 1, 2020 and at the time of application, household income must have been below 80% of the area median income, adjusted for household size. You can find what the 80% AMI limit for your county and household size is here: www.hcr.ny.gov/eligible-income-limits-80-ami-county
- Before March 1, 2020 and at the time of application, the household must have been paying more than 30% of gross monthly income towards rent. Gross income includes wages as well as any cash grants, child support, social security, unemployment benefits, etc.)
- Applicants have less monthly income in any month between April 2020 and July 2020 than they did prior to March 1, 2020 due to the Covid-19 pandemic.
- See our FAQs below for more information.
To apply see the application section of this page below.
HCR has created a dedicated call center to provide residents with help Monday through Saturday, 8 a.m. until 7 p.m. Call the COVID Rent Relief Program Call Center at 1-833-499-0318 or email at email@example.com
Applications are available in multiple languages:
- Español (Spanish) – Para recibir ayuda en su idioma, consulte nuestra sección de Documentos y Asistencia en Idiomas Extranjeros.
- 中國 – 傳統 (Chinese – Traditional) – 要获得用您的语言提供的协助，请查看“外语文件和协助”部分。
- Русский (Russian) – Для получения помощи на своем языке см. раздел «Документы и помощь на иностранном языке».
- Kreyòl ayisyen (Haitian-Creole) – Pou asistans nan lang ou, tanpri al gade Dokiman Lang Etranje ak Seksyon Asistans nou an.
- 한국어 (Korean) – 모국어로 도움이 필요한 경우, 외국어 문서 및 지원 섹션을 참조하십시오.
- বাংলা (Bengali) – আপনার ভাষায় সহায়তার জন্য, অনুগ্রহ করে আমাদের বিদেশী ভাষার নথি এবং সহায়তা বিভাগটি দেখুন।
See the Foreign Language Application and Documents section below.